This document should serve as a collection of Frequently Asked
Questions by Internationals studying (or planning to start studying)
Computer Science or AI.
Below you will find a list of questions and their answers. If you
don’t find an answer to your question, check out some of the resources
listed here. The JKU and the voluntary student union (ÖH) offer a lot of
support for students so don’t despair, we’ll get this sorted out!
Questions about your Study
This document was created by members of the Student Unions for
Computer Science and AI. We know a lot about our studies and can usually
help you out with any issues regarding your curriculum, what subjects to
pick, what a study is about and more.
If you have any questions on that matter, feel free to check out our
study FAQ, read the study guide for
Artificial Intelligence here
and the one for Computer Science here, ask us and your fellow
students via Discord or contact
us via email (ai@oeh.jku.at for AI or
informatik@oeh.jku.at for
Computer Science).
Resources on International
Topics
While we know a lot about our studies, we are not trained on more
general topics such as admission - luckily, there are some university-
and nation-wide teams you can contact that can give you some clearer
assurances!
JKU
Admission Office: This JKU office has the final say on all
matters of admission and enrolment. They are the people who will decide
if you can study here, so only they can give you binding answers for
your specific circumstances. Unfortunately, it may sometimes take them
quite a while to respond, so keep that in mind when contacting them.
Calling can help accelerate the process.
JKU
International Welcome Center: This JKU office can provide
you with many answers regarding organisational matters (such as visas,
residence permits etc.) - they also have some great resources on their
website so be sure to check them out. You can also contact them via Facebook
where you will find their FAQ
which was partly implemented here, too - look into it as well.
ÖH
JKU ReMI: The student union’s office for migration and
integration is our contact point for all students coming to the JKU to
pursue a degree. It offers guidance in several languages and can assist
you with topics such as visas, tuition fees, supplementary exams
etc.
ÖH JKU
ReFI: The student union’s office for international exchange
students focuses on people coming to the JKU for their exchange
semesters. They organise events and will help you get settled here.
ÖH
BV Office for Foreign Students: The national student union
offers free legal counselling for international students. If you are
fighting a visa case or similar, they might be a good resource to
contact. Since they are responsible for all of Austria, their knowledge
of JKU-specific circumstances is of course less extensive than the other
offices.
JKU
Examination and Recognition Service: This JKU office is
responsible for accrediting courses, so if you have already studied
something else before coming here, they can help you transfer your
credits to your new studies.
ÖH JKU
Sozialreferat: The ÖH Sozialreferat is a student union’s
office that provides support on social issues such as inclusion and
studying with a child. They also offer financial aid to JKU students
according to a set of criteria and depending on the students’ personal
situations.
If you want to connect with some fellow students and ask about their
experiences, head over to our Discord Server by using
this link: https://discord.gg/wAek576 - the
channel #international-topics has many AI and CS students who are in a
similar situation as you are and are happy to give advice.
This FAQ
This is a collection of questions we have frequently received via
email or on our Discord. We have done our best to answer them. To ensure
that the answers in the document are correct, we have also asked the
International Welcome Center (linked above) for assistance. If you spot
any mistakes despite that or think there is another question we should
include, please let us know using the contact details above.